Zoom on the Team : Gek-Hung, Product Owner

In the Zoom on the team of the ScaleFlyt Newsletter, fourth edition, we highlight Gek-Hung, the Remote ID Product Owner in our team. Gek-Hung role and responsibilities were discussed, showcasing her valuable contributions to the team's success.

Q: Could you introduce yourself and your role within the team? How long have you been part of this team?

Hi everyone, I am Gek Hung TAY and my role in the team is ScaleFlyt Remote ID Product Owner. As a product owner, I am responsible to identify the “job to be done” for our customers and prioritise with the development team to realise it in the product. I have been working on drone solutions since 2017. We started working on the Proof of Concept (PoC) of drone trackers to send drone identity and location in real time to partners in airspace management services. After several versions of the PoC, we decided to begin the product development of what is now ScaleFlyt Remote ID to serve the market. Today, I am proud of the achievement of the team as we will officially launch the product next month.

Q: What made you decide to be Product Owner?

It is a natural progression for me as I was heading up the engineering team with a focus on the solution space. I am always intrigued to discover the problem space with our customers/users. As a product owner, you can enjoy a full overview of the product from marketing and presales to customer support. It is interesting to interact with customers/users to hear about their daily operations and their pain points. It is important to validate their pain points so that we can find the right solution for them.

Q: What do you think could be the added value of Remote ID on the drone market? 

The drone industry and drone usage are in constant growth, with ever more unmanned vehicles in the air, sharing the sky with manned vehicles. Therefore, ensuring the airspace remains safe and secure is essential. This means having the ability to track activities above our heads. The Remote ID solution is, in effect, a virtual license plate which enables a drone to be geolocated and identified, along with its remote pilot. In essence, it delivers the who, where, when, and why information about a given drone! That identification data is then transmitted through the cellular network, which means that airspace management authorities have long-range airspace awareness that extends far beyond their visual line of sight.

Q: How do you see the future of the drone industry?

I think it is such a promising industry that we will be able to leverage to improve the lives of people. We can carry out the inspection of buildings and infrastructures with less risk than manual human inspection. We can use drones to conduct search and rescue with quick response time. A very good example is the demo Thales did with the Red Cross to conduct blood bag transport using drones, which could save lives because the transportation time is shortened (See link: https://www.thalesgroup.com/en/austria/news/red-cross-tests-delivery-blood-bag-drone-1) In order to reap the benefit of drones, our regulation policies have to keep up with technological advances. Industry-side, we need to prove that our technologies are safe and secure so that authorities can trust that we get more benefits than risks from using drones. At Thales, we build our solutions with safety and security at their very core. I am confident that together with authorities and industry, we can move forward to a promising future faster.